Lunamix Fashionista Support

Contact: tolgayeniyurt@gmail.com. Please contact us as a parent or guardian. Tell us your device model, operating system version and what happened. Do not send personal details about a child.

How do I dress up a character?

Swipe the head, the top or the bottom left or right. Each part moves on its own, so any hairstyle can meet any outfit. The skin tone follows the head you choose.

Where are saved pictures?

On iPhone and iPad, Save adds the picture to Photos after permission is granted. If saving is denied, review Fashionista's Photos permission in iOS Settings. On supported Android devices, Save adds the picture to the Pictures/Lunamix Fashionista collection. The app does not scan or read other pictures on the device.

How do I turn music on or off?

Tap the purple music-note button. Music starts off, plays three gentle instrumental tracks in turn and stops when the app goes into the background. Check device volume and silent-mode settings if necessary.

Does it work offline?

The game and music are bundled in the app. The app itself does not need an internet connection after installation. A sharing destination may need one.

Are there extra purchases?

No. One upfront purchase includes all 50 characters. There are no ads, subscriptions, locked packs or in-app purchases.

Why does a question appear?

Save, Share and Parents ask a grown-up to answer a multiplication question.

Why does the phone stay upright?

The characters are tall, so on phones the app stays in portrait to keep them large. On iPad and Android tablets you can rotate freely.